After Sales Service

Ping Property revolutionary Phone App becomes Your Smart Assistant. We connect you with our agents through technology; our Phone App. We send you reminder notifications for the important events involved in the sale of the property.  Ping Property brings the most efficient and transparent way for you to sell your home. Fast, transparent, and frictionless.

Ping Property will send a copy of the fully executed Option to Purchase to your legal representative.

Deposit:

The law requires that 4% deposit be paid into a solicitor’s Trust Account until settlement. Your Smart Assistant will send you a reminder notification of the exercise date.  Ping Property recommends sellers liaise with their legal representative to find out if they can be granted early release of 4% deposit.

Purchaser pre-settlement inspection:

The purchaser is entitled to an inspection prior to the settlement of the property (within 7 days prior to the settlement).  This is to ensure the property is in the same state that it was when they purchased.  Your Ping Property agent will work out a mutually suitable time to take the purchaser through for the final inspection.  You will get a notification to remind you of the inspection date. Your Smart Assistant will assist you with the pre-settlement inspection.

Settlement:

The Settlement will take place at a time arranged between your solicitor and the purchaser’s solicitor. You must have vacated the property by the settlement time, unless otherwise arranged with the purchaser – for instance, an exception to this may be where the property is being sold subject to a tenancy. Your Smart Assistant will send you a notification to remind you of the settlement date. For HDB sales, you will get reminder notifications for 1st appointment and 2nd appointment dates.

Access to the property:

The purchaser will usually collect the keys and access details from the Ping Property Agent at the time of settlement; however, if you or your solicitor make other arrangements with the purchaser, it is important you advise your Ping Property Agent.

Do not forget to notify the relevant people and authorities of your change of address, you can use Ping Property’s handy Moving Home Checklist for this purpose.

Check out our different Flat Fee Package for various types of property

For any inquiries or questions regarding our services, please contact us.